For our clients we offer the widest spectrum of medical services 24 hours a day 7 days a week.
- The Call-centre 24/7
- Consultations of experts
- Sending a doctor to your home
- Providing all kinds of diagnostic researches, including ultrasonic, CТ, МRI etc.
- Urgent hospitalisation in the best clinics of Russia
OpenSky Call-Center 24/7 employs a staff of 30-35 multilingual assistance, claims handling and medical specialists, including ICU doctors . 15-20 coordinators are working per shift. Moscow office has 3 duty coordinators who are in charge for supervising cases, case analysis, as well as on-going training of operations staff. OpenSky Call-Center 24/7 operates 24 hours a day, 7 days a week, 365 days a year. Our 25 specially trained coordinators are at least bilingual. A number of coordinators speak other languages like German, French, English, Russian. The Center is equipped with modern means of telecommunications and informational recourses. Our Call-Center 24/7 is responsible for provision of services both on the territory of Russia and CIS as well as for Russians travelling outside of the country.